ServiceNow Fundamentals
About This Course
ServiceNow Fundamentals and Advanced Administration certification validates professionals’ ability to manage, configure, and oversee the ServiceNow platform effectively. Covering aspects like service automation, process configuration, integrations, and application management, the certification enhances participants’ understanding of the ServiceNow environment. The certification is vital for industries with heavy dependence on IT services, aiming for efficient and streamlined service management. It is overwhelming beneficial for enterprises as it adds to the proficiency of professionals in effectively maintaining the company’s ServiceNow instances, enabling superior service delivery, and driving maximal operational efficiency. Emphasizing on both fundamental and complex administrative functionalities, the certification primarily focuses on augmenting ServiceNow application development and administration skills.
Learning Objectives
Target Audience
- IT professionals aiming to upgrade their skills in service management.
- - System administrators seeking proficiency in ServiceNow.
- - Implementation consultants dealing with ServiceNow products.
- - ServiceNow operators looking to advance their knowledge.
- - Business Process Analysts aiming for career enhancement.
- - Project Managers overseeing ServiceNow implementation projects.