The Foundations eLearning course has on‑demand modules that provide an introduction to the ServiceNow products; module 1 begins with a brief overview of how to interact with and navigate through the course. Attendees learn:

• About the ServiceNow interface
• How to use various features and applications
• How to use role‑based scenarios to show the workflow and interactivity of the ServiceNow platform
• About creating an incident, investigating a problem and recommending a change by experiencing ServiceNow in various roles (End User, IT User and System Administrator)